- Please check your ticket upon purchase. No changes or reimbursement will take place.
- Children aged below 12 shall always be accompanied by adults.
- Bags and/or other packages should be left at the Cloakroom.
- No pets may be brought into the park, except for guide dogs.
- Video recording and photos without flash are permitted, except for commercial or public use, or when prohibited by the artist whose works are on display in the exhibition.
- The library has made available computers with free access to the blind and those suffering from amblyopia.
- Food may not be eaten within the Museum. Picnics are not permitted in the Park.
- Tricycles and non-motorized scooters can circulate within the Park, provided that they are small-scale and driven
by children aged under 12.
- Ball games or other games that may damage the ground surface or planted areas, are not permitted.
- Visitors may walk on the lawns, except for the Parterre Central and Parterre Lateral.
- Visitors are not permitted to enter water areas or tanks, for bathing or other purposes.
- Free Wi-Fi service in Serralves: Areas within Serralves Park, outdoor zones of Museum and Villa, Restaurant esplanade, and in the Museum's Library.
